Join an award-winning team in a leading boutique hotel.
Previous experience in a similar role is beneficial, we will also develop and train the candidate. Aptitude for customer service and interpersonal skills are the key attributes.
Flexibility on working hours is a requirement, and Pembroke commitment to wellbeing and work/life balance makes this an attractive position.
The Role
As a key person in delivering our guest experience you will be responsible for reception, implementing brand standards and effective communications to guests and within our team.
These are some of the responsibilities:
· Welcoming guests and looking after their needs
· Dealing with telephone and email enquiries
· Ensuring that reception interacts seamlessly with other departments
· Management of databases and property management systems
· Sales and marketing support
· Be an ambassador for the Pembroke and Kilkenny
· Administration
· Reporting to and debriefing others
Why the Pembroke?
You will join a team renowned for personal development, progression, and staff satisfaction. We will train you for the development of your career and support your ambitions.
Employee benefits include:
· Support in the development of your career
· Continuing professional development
· Onsite meals by award winning chefs
· Discounts in Mint Medispa and the Pembroke
· Nationwide hotel discounts through Original Irish Hotels
· Bike to work scheme
· Gym membership
· Employee assistance programme in conjunction with Laya Healthcare. Supporting our teams Mental health, Financial health, Legal advice, career counselling, mediation and more.
Salary will be reflective of experience and what you bring to the role, from a minimum of €12 per hour
Full-time and part-time opportunities
Job Types: Full-time, Part-time
Part-time hours: 32 per week
Salary: From €12.00 per hour
Benefits:
- Bike to work scheme
- Employee assistance program
- Employee discount
- Gym membership
- Wellness program
Schedule:
- 8 hour shift
Experience:
- Hotel Reception: 2 years (preferred)
- Hotel Software: 2 years (preferred)
Work Location: In person
